Frequently Asked Questions

 

 

What are your bank details for EFT?

Account Name: Glamadonna Pty Ltd
BSB 032-007
Account Number 276292

Make sure to ADD YOUR NAME as the reference! Please allow 48hrs for money to reach our account. 

Your order will not ship until we receive payment.

 

Can I order over the phone?

Yes! Please contact us via 0405 380 897 (TEXT / CALL) and we will gladly assist you over the phone.

 

What is your address?

Please contact us via email - enquiries@glamadonna.com or 0405 380 897 (TEXT OR CALL) and we will gladly assist.

 

Do you have a shop I can visit?

Unfortunately we no longer operate any retail boutiques, all of our business is via this website. If you would like additional help in choosing, we will gladly supply additional pictures and real life photos to make purchasing as easy as possible. We are also very happy to provide product suggestions based on your wedding dress or other outfit.

 

What are the products made from?

We create "costume jewellery" which is imitation jewellery composed of non-precious metals and components. Descriptions such as "gold" do not mean precious metals (unless stated specifically). Rather, this is a description of colour. Where we do use precious metals and stones (such as sterling silver or rhodium plating), this is clearly described as such in each individual product description.

 

Can we get some styles in greater quantities (say, for bridesmaids?)

Yes! many of our pieces are available in greater quantities. We will always do our best to accommodate your request. Please email us at enquiries@glamadonna.com with any questions, or go to our Bridesmaids category for some suggestions that your girls will love.

 

What is Cubic Zirconia (CZ)?

Cubic Zirconia is a flawless synthetic diamond. The stones are created to have brilliant sparkle and whiteness, just like a top-end diamond, and come in many shapes and sizes. CZ's are often indistinguishable from the real thing.

 

What is Rhodium?

Rhodium is a white gold derivative, used extensively in fine jewellery manufacturing. Rhodium is a very high quality plating, which deters tarnish and oxidisation of metals. When treated properly it maintains a bright "white" platinum-like shine. Rhodium is more expensive than gold, and we use it as our preferred plating throughout our range.

 

Do you offer wholesale?

Yes! Please send an email to enquiries@glamadonna.com with your interest and we will reply ASAP.

 

What are your exchange and return policies?

Please CLICK HERE to read our policies in full.

 

For any other questions you may have, please send us an email!